We place a high value on intellectual property rights, such as copyrights, trademarks, patents, designs, and trade secrets. Our commitment is to ensure that all products and images featured on our site comply with relevant laws. Nevertheless, due to the extensive range of items listed, there may occasionally be unintentional discrepancies.
If you are the owner of intellectual property or an authorized representative and believe any content on our site infringes upon your rights, please reach out to us immediately. We will promptly take action to address your concerns.
To initiate a copyright or trademark complaint, please provide us with the following information via email at [email protected]:
- Proof of your identity, establishing that you are the rightful owner or an authorized representative of the allegedly infringing product or image.
- A comprehensive description of the work or material in question, including its precise location on our website (product URL).
- Sufficient contact information for us to reach you, such as your address, phone number, or email address.
- A statement articulating your genuine belief that the disputed use is unauthorized by the copyright or other intellectual property owner, its agent, or the law.
- Identification of the intellectual property claimed to have been infringed on our website (e.g., "XYZ Copyright," "ABC Trademark, Registered No. 123456, Registered 1/1/04"). In the case of trademark infringement, please provide the trademark registration number or a link to the first publication platform, the URL of the infringing work/image, and any additional evidence substantiating your ownership or authorization to use the trademark.
- A declaration affirming the accuracy of the provided information and, under penalty of perjury, asserting that you are the rightful intellectual property owner or an authorized representative acting on their behalf.
Please be advised that our designated email address for copyright-related complaints is [email protected]. Should you have any other queries, please contact our customer service team. We are dedicated to swiftly resolving any concerns pertaining to alleged intellectual property infringements and safeguarding the rights of the rightful owners.
We honor sincere and equitable complaints and handle each one with great attention. It is important to note, however, that submitting a false claim of infringement could result in legal repercussions, including compensation for damages and legal fees. If there is uncertainty regarding the material in question, we recommend seeking advice from a legal expert before filing a notice. Your dedication to upholding intellectual property rights is greatly appreciated as we strive to work together in ensuring their proper protection.